How Dynamics 365 Gamification Improves Workplace Productivity and Motivates Employees?

Gamification has become of one of the recent trends going around. Gamification is all around us – from the customer experience to the way the employees are graded. The gamification brings in a fun element to the otherwise serious tasks.

In the recent survey by Gartner, it is found that companies are introducing gamification as a part of their digital transformation and innovative programs.

The gamification from Microsoft Dynamics 365 is one of the powerful tools that can be used for such innovative programs with respect to the employee development process.

Through gamification, companies can now create a vibrant and healthy competitive environment which is less stressful and more enjoyable.

Improving Workplace Productivity with Gamification

Gamification can do wonders to the workplace productivity when it is executed properly.

Microsoft Dynamics 365 can be used for a lot of applications to enable efficient working in a corporate set up and if you want to make the most out of it, gamification is a good place to start.

Promote Collaboration Among The Team

Irrespective of the prior experience that one has with the gaming, every employee will enjoy the contests and games.

When a team works together, the team members get the chance to interact with each other in a fun environment instead of the professional setting of an office.

The employees, while becoming a part of the game, will let loose a bit and this will be even better for the team members to get to know each other, collaborate and have fun with the contests.

The different departments will get a chance to work together and understand what is going on the other side.

For example, the marketing department will be able to gain insights into the total customer journey from the marketing side to the time their sales and accounts are handled by the respective departments.

Meanwhile, the sales department can get a view of what goes on the accounting side and so on. This helps the employees to understand the other departments which can pave the foundation of a cohesive workplace.

Let The Employees to Experiment


Through gamification in Dynamics 365, the employees can form their own teams and pick their team members.

Also, the Key Performance Indicators (KPI) of the game can also be set based on the set of data available at hand.

Employees whose roles are not a part of the KPI can also experiment with different roles through the contests which give them better insights and also promotes an open-minded approach.

Gives An Avenue to Rewind And Refresh

In this hectic corporate world, it is best to offer your employees some places where they can blow off the steam without worrying about the complications of the work hanging above their head and gamification can provide a good start for it.

The contests are designed to allow the employees to have fun and help them rewind at the end of the day. It is also found that using game-based motivation can increase engagement by 48%.

If the employee engagement is increased, then it is a positive sign to improve their productivity.
The reward programs also have a hand in motivating the employees to engage with the games.

The rewards in games always served as a motivator for the players to give their best and these games are no different.

If getting candy in Candy Crush made people to play the games for long hours at a stretch, these reward programs can also bring an earnest interest from the employees.

Effective Performance Tracking

Gamification gives a real-time setting for the employees to decide KPI and see how well they are able to perform to reach their goal. Employees can choose any games like cricket, football, racing, etc depending on their interest.

No one will be burdened with the task of calculating the results and the performance. The Dynamics 365 will decide the scores and the performance and present it in an attractive interface that is easier to interpret.

The scoreboard with the individual results and the team’s performance will be displayed which promotes healthy competition among the teams.

These results can be also be broadcasted around the company server or present in the platform in the form of a leaderboard.

Plays A Role in Employee Performance

Gamification is found to make a significant impact on how the employees perform in their real roles.

The time that they get to relax, understand and collaborate plays a role in improving their individual performance and also in the overall performance of the team and the company.

Cisco was able to improve their sales by 10% by introducing gamification to their employees which helped improve the overall company efficiency.

A lot of companies have started using the gamification from Dynamics 365 to improve their employee productivity, inspire them, engage them and keep their job interesting.

Also, it improves the efficiency of employees when doing Dynamic 365 Implementation and it really helps companies grow their business because their customer relation is managed by one of the best software out there.

With the hectic schedule that the employees have today, they deserve a small entertainment which will also help them to do their jobs better.

Final Words.

Microsoft is bringing so many new features in their products to keep up with their competitors and in my opinion, it is working.

The Dynamic 365 is one of the best product for customer relation management right now on the market and their close competitor SalesForce is doing their best to close clients.

But in this cutthroat competition, Microsoft has come through and took one step ahead than their competitors by introducing Gamification in their Dynamic 365 software.

Microsoft Dynamics are quite popular right now among the customers like their windows operating system so let’s see how employees feel when using this new feature in Dynamic 365.


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